RETURN, EXCHANGE & PRODUCT WARRANTY

We do not issue any refunds on our products.

Glasses frames warranty: Our frames are under a one-year warranty for fabrication defaults and can be exchanged with the waybill in store our through our website. Frames can also be exchanged within 30 days if the model selected doesn’t match your expectations once received.

Sunglasses warranty: Our sunglasses are under a one-year warranty for fabrication defaults and can be exchanged with the waybill in store our through our website. Frames can also be exchanged within 30 days if the model selected doesn’t match your expectations once received.

Fashion accessories warranty: Our accessories are under a LIFETIME product defect warranty, except beads bracelet. All product can be exchanged within 30 DAYS. The return shipping fee will be charged to the client. Broken accessories will have to be returned to the company to receive a credit promo code to exchange it against another product.

Tryout return condition: When you decide to try frame at home you have a periods of 5 days to try them. Frame have to be return with return labels inside the box before a delay of 5 days. Frame have to be return in the same condition you have receive them. If frame is returned broken or damage it will be charge on the credit card of the customer.